Product / Hub
MFO Hub
A central platform for managing a microfinance business. All core MFO processes — applications, contracts, payments, scoring, reporting, and control — are unified in a single, managed Hub built for growth and regulatory requirements.
Unified architecture instead of fragmented systems
Control over risks, processes, and data
Scalability without chaos
Implementation and integrations are billed separately. The final configuration is fixed for the subscription term.
Who it’s for
Who MFO Hub is for
Switch modes to see the value for business and for engineering.
Mode: business management
You manage the MFO operating model as a system: processes, roles, control points, and accountability are linked into one chain — without breaks between stages and teams.
End-to-end cycle: from application to closing obligations
A single view of operations and data quality
System-level control of risks and access
Fewer manual operations and human errors
Clear accountability by roles and stages
Growth without losing manageability and quality
For leadership, Hub is a managed operating model: less chaos, less “manual heroics”, more transparency and predictability.
What it delivers in practice
One Hub helps you keep operations manageable as volumes and the team grow.
Fewer manual operations and fewer data breaks between stages.
Simpler rollout of new modules and services without rebuilding the core.
Faster reporting and management decisions thanks to a single source of truth.
Shurex MFO Hub is an architecture for managing a microfinance business — not just a staff interface.
Before / After
From chaos to a managed Hub
A comparison of a typical MFO operating model before implementation and after switching to the Hub architecture.
Before Shurex
Fragmented tools and manual management lead to errors and loss of control.
- Fragmented CRM, Excel, accounting, payment gateways
- Data loss between stages
- Manual operations and errors
- Growth = more chaos
After Shurex
A single Hub unifies processes, data, and control — and scales without losing manageability.
- A single Hub as the control center
- End-to-end processes and transparency
- Risk and access control
- Growth without losing manageability
Moving to a Hub means shifting from scattered tools to a cohesive system for managing processes, risks, and data.
Architecture
MFO Hub architecture
A foundation that scales with the business and does not become a bottleneck as operations grow.
Control layers
Choose a layer and see how it strengthens Hub manageability at the architecture level.
Operations layer
A single managed cycle for applications, contracts, payments, and delinquency.
All key processes are connected and work as one system — from the first client touchpoint to closing obligations.
ApplicationsContractsPaymentsDelinquency
Conclusion
MFO Hub is not a set of modules — it’s a cohesive business management architecture.
Modules
Hub modules
Functional blocks built into one architecture.
Click a module — the card will expand and show its scope and details.
What the module includes
The central place where applications live from the first touch to the decision and disbursement. The Hub records stages, checks, and staff actions to eliminate manual chaos and data loss.
Key capabilities
- Pipeline and stages with owners and deadlines
- Checks/checklists and decision history
- Unified client and document context within the application
- Events and audit for every change
- Preparation for linking to contracts and payments
Idea: an application is not just a card — it’s a managed process with data quality control.
Hub modules work as one system: data and actions connect across processes, while control and reporting are built on the real operating model.
Security
Security & compliance
Control, separation of responsibility, and a predictable operating model at the architecture level.
Shurex is a technology platform
Shurex is not a financial company and provides process management infrastructure as SaaS.
Not involved in financial operations
Payment operations and settlements are executed within the MFO perimeter and/or connected services.
Does not store MFO clients’ personal data
The operating model is based on separation of responsibility: client data and access are controlled by the MFO.
Separation of responsibility: Shurex / MFO
Shurex is the technical operator of the platform. The MFO owns the processes, data, and regulatory responsibility.
Access and action control
Roles (RBAC), data isolation, and action audit reduce the risk of errors and dependence on the human factor.
Transparency & verifiability
Events and logging enable fast incident investigation and provide evidence of operational control.
Security in the Hub is not “checkboxes” — it’s an embedded layer of control over processes, access, and responsibility.
Pricing & subscription
Subscription model
Pricing depends on business scale and configuration. Terms are fixed for the subscription period.
Monthly
Monthly subscription
Ideal for a fast start and phased rollout without long preparation.
from250 000₸
/ month
Fast start
Built-in control
Fast start
Built-in control
Final pricing depends on scale and configuration. Terms are fixed for the subscription period.
- Starter — from 250,000 ₸ / month
- Professional — from 500,000 ₸ / month
- Enterprise — custom
Annual contract–15%
Annual subscription
For long-term planning and fixed conditions.
2 550 000₸
/ year
Savings of 450,000–900,000 ₸ / year
Better for budgeting
Fixed terms
Better for budgeting
Fixed terms
Savings are calculated against monthly payments (12 months).
- Starter — 2,550,000 ₸ / year
- Professional — 5,100,000 ₸ / year
- Enterprise — custom
Important
Implementation and integrations are billed separately. Subscription pricing is fixed for the contract term.
What’s included
- Core Hub architecture and key modules
- System-level roles and access control (RBAC)
- Reporting and a single source of truth
- Support and maintenance under agreed terms
Extensions & options
- Implementation and process configuration
- Data migration (Excel/CSV/export)
- Integrations (payments, credit bureau, AML/KYC, etc.)
- SLA and enterprise terms (on request)
We’ll match the configuration to your operating model and show how the Hub fits your processes — from applications to reporting.
Implementation
Implementation & launch
A step-by-step Hub rollout for your MFO processes — with configuration, integrations, and team training.
MFO process analysis
We document the current operating model, control points, and growth constraints.
- Process and role map
- Critical risks and bottlenecks
- Data and reporting requirements
Hub configuration
We configure layers, statuses, access rights, and core modules to match the operating model.
- Role (RBAC) and access setup
- Statuses and business rules
- Preparing the data structure
Integrations & migrations
We connect external services and migrate data without breaking the core.
- Migration from Excel/CSV
- Integrations (payments, PKB, AML/KYC)
- Data integrity validation
Team training
We train staff to work in the Hub and follow core scenarios.
- Scenarios for operations teams
- Control and reporting for leadership
- Policies and operating standards
Launch & support
We launch the Hub, monitor data quality, and help stabilize operations.
- Pilot and quality control
- Support and improvements
- Module development roadmap
Implementation is built around architecture and processes — so operational growth does not create chaos or loss of control.
Training
Shurex Academy
Training for staff and partners on working with the Hub, process architecture, and analytics.
Academy
The team starts working as a system
Academy helps implement the Hub not only technically, but also organizationally: roles, policies, control, and unified operating scenarios.
Focus
Hands-on practice and scenarios that are applied immediately in day-to-day work.
Operational scenarios
Applications, contracts, payments, and delinquency as one managed cycle.
Roles & access control
Who sees and does what in the system: RBAC, accountability, and action control.
Reporting & management control
How to build reports and make decisions based on process data.
Implementation & resilience
Policies, standards, and an approach that preserves data quality as you scale.
Academy is the part of implementation that закрепляет a managed operating model — not just “teaching which buttons to click”.
FAQ
Questions & answers
Short, clear answers about what MFO Hub is and how it’s implemented.
Shurex MFO Hub is not just an interface for tracking applications. It is a cohesive architecture for managing processes, data, and control: end-to-end links between applications, contracts, payments, delinquency, reporting, and audit.
Leave a request
Briefly describe your goal — we’ll respond and suggest the best scenario: Demo, implementation, or training.